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Please go to our retail shop www.finyelectronics.com to place your order directly!We ship products to all over the world! |
Welcome to place order via Kagi
Please input the figure of the total amount and click "Purchase" button
Question - What forms of payment does Kagi accept?
Answer
Kagi accepts all major credit cards: Visa, MasterCard, American Express, Optima, Discover (Novus), Diner's Club, Carte Blanche, JCB. and Eurocard. We do not accept Switch cards at this time. You can use a debit card as a credit card, as long as the debit card has a credit card logo printed on it.
When paying by credit card, you can choose to pay in the following currencies: United States Dollars (USD), Australia Dollars (AUD), Canada Dollars (CAD), Euros (EUR), United Kingdom Pounds (GBP), and Japan Yen (JPY).
By default, prices will appear in USD. When you select a different currency, the order page will automatically convert all prices to your chosen currency. Most credit cards automatically convert currency, so can order in USD, even if you use a different currency. Your credit card's conversion rate may be better than Kagi's.
If you do not wish to use your credit card, if your credit card has restrictions on making online purchases, or if your credit card is not accepted by our online order page, you can select check, cash, purchase order, or money order as your payment method when placing an order. Make checks and money orders payable to Kagi. Purchase orders are only filled when we receive payment from you by post.
If you choose to pay by cash, we accept cash payment in the following currencies: Australia Dollars (AUD), Canada Dollars (CAD), Switzerland Francs (CHF), China Yuan Renminbi (CNY), Cyprus Pounds (CYP), Denmark Kroner (DKK), Euros (EUR), United Kingdom Pounds (GBP), Hong Kong Dollars (HKD), India Rupees (INR), Iceland Kronur (ISK), Israel New Shekels (ILS), Japan Yen (JPY), South Korea Won (KRW), Malta Lira (MTL), Norway Kroner (NOK), New Zealand Dollars (NZD), Sweden Kronor (SEK), Singapore Dollars (SGD), Trinidad and Tobago Dollars (TTD), Taiwan New Dollars (TWD), United States Dollars (USD), and South Africa Rand (ZAR).
If you choose to pay by check/purchase order, we accept check payments in the following currencies: Australia Dollars (AUD), Canada Dollars (CAD), Switzerland Francs (CHF), Cyprus Pounds (CYP), Denmark Kroner (DKK), Euros (EUR), United Kingdom Pounds (GBP), Hong Kong Dollars (HKD), Iceland Kronur (ISK), Israel New Shekels (ILS), Japan Yen (JPY), South Korea Won (KRW), Malta Lira (MTL), Norway Kroner (NOK), New Zealand Dollars (NZD), Sweden Kronor (SEK), Singapore Dollars (SGD), and United States Dollars (USD).
If you send a check in USD drawn on a bank outside the U.S., the order must be for $100 or over.
We accept American, Canadian, and Japanese money orders
Please do NOT send Kagi cash, check, or money order payments by post without first completing the order online and printing out the Payment Form, which you must include with your payment. If you do not send a Payment Form with your check, cash, or money order payment, there is a good chance that your order will be delayed for several weeks or that your payment will be sent back to you. For more information on the ordering process, please view the FAQ, How do I buy a product sold at Kagi?
We do not accept PayPal at this time. We are working to incorporate PayPal with our systems so that this form of payment will be available in the future.
Question - How do I know that my order is secure?
Answer
Kagi utilizes the VeriSign Digital ID for all secure transactions. VeriSign ensures that when you order from our Online Order Page using VeriSign security, your information is safe from interception and alteration. VeriSign offers a state-of-the-art, completely dependable security infrastructure.
VeriSign authentication procedures have withstood the most rigorous scrutiny from independent third-party auditors. VeriSign is the only Certificate Authority in the world to have passed an extensive independent Type #SAS 70 audit by KPMG, the global accounting and consulting firm. (The Statement of Auditing Standard 70, Type #SAS 70, was established by the American Institute of Certified Public Accountants to certify trusted practices.)
When you place an order at Kagi, if you click on the VeriSign logo on the left hand side of the order page, you can see a verification of our up-to-date certificate with VeriSign. This service allows us to operate as a secure site and have the "https" at the beginning of any URL where you enter your personal details on our site. This security feature ensures that we are not allowing this information to go outside of Kagi. Additionally we ensure that you are protected by shielding the details of your payment from our suppliers and by blanking out all but the last four digits of your credit card number on our receipts. You can feel more secure ordering through Kagi than ordering almost anywhere else on the internet.
Question - How does Kagi handle sales tax and VAT?
Answer
Overview
This document describes the manner in which Kagi deals with sales tax or Value Added Tax (VAT) on a customer's order.
Kagi is a store (an Internet store to be more precise), and as such must collect sales tax or VAT where required by law, just like any other store. ?he only difference is that Kagi obeys not only the laws of the country and state where we are physically located, but we also choose to obey, for economic reasons, some tax laws written by other countries. ?n addition, Kagi does not want to force its suppliers and customers to break their countries' local tax laws by doing business with Kagi.
What follows is a list of the laws we currently recognize for collecting sales tax or VAT.
For customers located in the state of California in the United States of America
If the purchased product is physically shipped to the customer, California state sales tax is added to the order. ?he base sales tax rate for California is 7.25%. ?f the customer is located in the county of Alameda, the sales tax rate is 8.25%.
Kagi's California Reseller Permit number is: 7/1/1998 SR CH 79295223.
At this time, we do not support California reseller tax exemptions.
At this time, California is the only US state for which Kagi collects sales tax.
For customers located in the European Union (E.U.)
VAT became an issue for online stores based outside the E.U. on 1 July, 2003. If the product you are buying or selling is being rated incorrectly, we apologize and ask you to reference the help section below to help us correct the issue.
E.U. VAT Facts
Under E.U. law, we are required to apply VAT to all products which are delivered by email or electronic download to customers who are located in an E.U. country. The VAT rate we apply depends on the country in which the customer is located. In the table below we list the VAT rates for each E.U. country.
If you believe the product you are purchasing is being taxed incorrectly, please contact us at kagiVatAndTax@kagi.com.
If the product is physically shipped from outside the EU, the carrier (the company that delivers the package) will collect a VAT charge based on the destination country rate and the declared value of the product(s) contained within the package, at the time of delivery. ?f the supplier has specified the correct category for the product, this rule will be observed.
Kagi does not collect VAT for exempt country regions of the EU as defined by the European Commission's document titled "VAT rates applied in the member states of the European Community # DOC/2908/2003 ? EN". To prevent VAT collection during the purchase the customer must select one of the exempt country and regions, using the country selector on the order summary screen.
In addition, if the customer can supply a valid EU VAT number at the time of the purchase, Kagi will not collect VAT. The EU VAT number will be verified at http://europa.eu.int/comm/taxation_customs/vies/en/vieshome.htm. If the customer wishes to enter an EU VAT number so that Kagi will not apply VAT to his or her purchase, we suggest that the customer visit this website first to confirm that the EU VAT number can be verified here. Kagi will not refund a VAT charge after a purchase has been made. Kagi supplies a valid VAT receipt with the purchase, so VAT can be reclaimed when the customer files his or her VAT report.
There is an FAQ page about VAT on electronic commerce on the official EU website at http://europa.eu.int/comm/taxation_customs/index_en.htm.
The VAT exemption for small consignments (under 22 euro) of physical goods does not apply to purchases of digital products. Please view http://europa.eu.int/comm/taxation_customs/index_en.htm for more information.
E.U. Member State Name Standard VAT rate %
Austria 20
Belgium 21
Cyprus 15
Czech Republic 22
Denmark 25
Estonia 18
Finland 22
France and Monaco 19.6
Germany 16
Greece 18
Ireland 21
Hungary 25
Italy 20
Latvia 18
Lithuania 18
Luxembourg 15
Malta 15
Netherlands?? 19
Poland 22
Portugal 19
Slovak Republic 19
Slovenia 20
Spain 16
Sweden 25
United Kingdom 17.5
Kagi's VAT Number
Kagi's VAT number is: EU 372000052. It was issued by Ireland's Revenue Service. Kagi chose Ireland over other EU countries because they speak English and transact business in Euros.
Verifying Kagi's VAT number
Kagi's VAT number, EU 372000052, cannot be verified by the usual VAT validation services such as http://europa.eu.int/comm/taxation_customs/vies/en/vieshome.htm. Kagi was assigned a VAT number which begins EU because Kagi is located in the United States, not in an EU member state.
It is possible for the Mutual Assistance Office (a sub department of the local VAT collection agency) in each EU country to verify such VAT numbers from a database available to these offices. If you live in an EU country and you wish to verify Kagi's VAT number, you should be able to contact your country's Mutual Assistance Office and ask them to verify Kagi's VAT number using their database.
The Mutual Assistance Office in Ireland, where Kagi is registered for VAT, is VIMA (Vies Intrastat and Mutual Assistance). Information for contacting the VIMA Office can be found at http://www.ros.ie/PublisherServlet/liaison (scroll down to the bottom of the screen to where it says VIMA Office).
We are interested in receiving feedback about verifying our VAT number, EU 372000052. If you have any more information on how to verify VAT numbers which begin EU, if you experienced success (or failure), or if you experienced problems verifying our VAT number, please send an email to kagiVatAndTax@kagi.com.
Help
If you are a customer, and you think sales tax or VAT is or was applied incorrectly for a product please contact the supplier of the product and Kagi will work with them to correct the problem. ?agi cannot change the sales tax or VAT designation rate for a single order, only for the product and subsequent purchases. ?agi asks that you contact the supplier because the supplier is the expert on the product and we need their help in determining the product category which ultimately defines how sales tax and VAT should be applied. The supplier can be contacted at the email address given in the "Thanks for your purchase" email you received after purchase.
Question - Privacy Policy
Answer
This privacy policy describes the information Kagi collects and what is done with it. Should you have any further privacy questions not covered by this policy, please email mgr@kagi.com, please put "Privacy Policy Question" in the subject line. Please note that this privacy policy applies to Kagi only. This privacy policy does not cover information collected by non-Kagi web sites accessible from the Kagi web site, nor by any third parties associated with Kagi, including the product suppliers.
The information Kagi collects
Kagi primarily collects, uses and stores your information when you visit a Kagi web site, purchase products from Kagi or when you communicate with Kagi (email, web, phone, fax, postal letter, etc.). Every order form asks for personally identifiable information such as your name, contact information, and payment information. In addition, our order forms can be customized by each of our participating product suppliers, so you may be asked to provide additional information other than that which Kagi normally collects.
When you interact with Kagi, information on how you communicated with Kagi is collected. The information is primarily used to understand you as a potential customer and so that Kagi may have alternate ways of communicating with you should the information you provide be inadequate. Information on how you communicated with Kagi may include: the Internet address of the computer you used, the language you selected when viewing the order form, the browser type, the security level used to view a web page, the currency in which you viewed prices, the return email address shown in your email messages, the return address on postal envelopes, the return fax number on faxes, the phone number used when calling, and any other information that may be gathered from your communication.
Also, when you allow it, Kagi uses web browser "Cookies." Cookies generally allow Kagi to identify you as someone who has previously visited the Kagi web site. The use of Cookies is now common practice for most commercial web sites, such as Kagi.
How Kagi uses the information
The information is primarily used to: determine whether to accept your purchase information; enable our product suppliers to deliver goods, services or information; provide notices regarding goods or services that you may purchase; and improve our business.
Information sharing
Access to financial payment information such as credit card, debit card information or, bank account information is restricted to Kagi employees and external service providers on a need to know basis. Product suppliers are never provided the financial account number nor the expiration date nor the card identification value (CID or CVV2) for credit or debit cards. Product suppliers maybe given the payment type (Visa, Mastercard, Cash, Check,...), account holder name and address, and any responses provided by your financial institution concerning the validity of the information you have provided to Kagi. From time to time Kagi may use external service providers who need to know all your financial payment information to help verify the information provided or to help Kagi make business decisions. Each person or entity that needs to know all your financial payment information has a contractual obligation, with Kagi, to maintain the privacy of that financial payment information.
To insure that you receive your purchased product(s), all other information collected by Kagi and any additional communications that might be related to your purchase, may be passed to the appropriate product suppliers. Additionally, all other information may be shared with external service providers to help verify the information provided or to help Kagi make business decisions. Such third party partners and product suppliers may use the information to maintain various databases related to your purchase, fulfill purchases, provide technical support, or provide you with information about Kagi, the product, or the product supplier.
Kagi may transfer the information to a successor entity upon a merger, consolidation or other corporate reorganization in which Kagi participates or to a purchaser of all or substantially all of Kagi's assets.
Kagi aggregates statistics about the information that is collected and may share the aggregated statistics with third parties in order to improve and market our services. Aggregated statistics do not uniquely identify you.
Kagi will disclose all information of any type if Kagi believes that Kagi is required to do so by law, regulation or other government authority, or to prevent harm to yourself or others.
Information protection
Kagi employs both procedural and technological measures, consistent with the demands of customer service, to protect your information. Such measures are, within reason, designed to protect all the information from loss, unauthorized access, disclosure, alteration or destruction.
Information updates
Please use the web pages at http://info.kagi.com/ to provide Kagi with desired updates to your information. Alternatively, you may contact Kagi at the email address provided above.
Kagi privacy policy changes
This privacy policy dated 5 Sept 2004 replaces the previous, dated 31 December 2003. Kagi reserves the right to change this privacy policy, at will, without notice, and will post any revisions at http://www.kagi.com on the Kagi web site. Kagi encourages you to review this privacy policy on a regular basis for any changes. Your use of the Kagi web site will be subject to the then-current privacy policy.
Futher questions
If you have further question about purchase, please write to sales department.
