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UNIFY Wireless Bank Calling, SOS Calling System
help banks to improve service quality , promote corporate image, solve bank emergency!
BIG Problems Existed In Small and Medium Banks!
Problems Existed In Many Banks
- At present many business in the small and medium banks shall be conducted under the permission of a specific authorizer. Tellers need call the specific authorizer without wireless calling system. In case of absence, tellers would have to give a call, extending service waiting time.
- In the process of providing service, tellers need call the customer manager or give him a call to ask for help. It will directly increase customers' waiting time.
- Entering into the VIP room, customer find no responsive teller or financial planer and have to call corresponding persons. It will reduce customer satisfaction.
- When serving in the counter or the VIP room, customer and teller can't give an alarm by calling or cell phone once potential or actual dangerous happened. It will seriously delay the best time to solve the crisis.
- The existing of above problems not only decrease service efficiency but influence the image of the bank. As a result, the banking industry is urgent to possess an electronic product which can solve current problems.
Benifits of Using UNIFY Wireless Bank Calling System
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UNIFY Wireless Bank Calling System provides corresponding solutions aiming at a series of problems in the small and medium banks and also improves work efficiency and images of the banks through wireless calling system, mobile receiving information, process monitoring service, service response overtime alarm, wireless scheduling, calling load, service response qualified rate statistics etc, providing private, promising and high quality bank service.
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Improve Service Quality
- It is convenient for tells to contact customer manager, authorizer, guards quickly by pressing the button. It helps to reduce waiting time of the customers and decrease service time.
- Customer manager can receive calling information promptly through portable pager, and provide timely service without interruption. Customers are more relaxed and satisfied while the environment is quieter;
Perfect Service Supervision
- UNIFY wireless bank calling system can quantify service call and calling response time, realize digitization of the service by computer software and develop an unique service standard;
- Managers can know every staff's condition, such as workload and qualified rate, and understand the service level of the whole place;
- Managers can develop corresponding reports at random and pick up related data for reference.
Promote Corporate Image
- Without wiring, the bank calling system is easy to install. Have no impact on the business and damage of the original decoration.
- Through wireless calling system, mobile receiving information, process monitoring service, service response overtime alarm, wireless scheduling, calling load, service response qualified rate statistics and so on, the bank can provide private, promising and high quality bank service for the customers and also promote corporate image.
How to Use UNIFY Bank Calling System?
- In the VIP room: customer presses corresponding button ("financial planner", "service" and "cancel" button) to look for related person. The calling button with 3 keys can be placed on the table of customer's seat. When need help, the customer presses "service" button to call customer manager; when need to consult the financial products, the customer presses "financial planner" button to call for service; to press "cancel" button means to cancel related calling. "SOS" button (1 key) is installed concealed under every seat of the tellers so that the teller and financial planner can deal with a potential or actual crisis easily;
- In the hall: teller presses corresponding button ("authorization", "assistance" and "cancel" button) to look for related person. The calling button with 3 keys can be placed in every window of the bank. When need help in the service process, the teller presses "assistance" button to call customer manager for assistance; To press "authorization" button means to call specific authorizer to do related operation. "SOS" button (1 key) is installed concealed under seat of every teller so that the teller can deal with a potential or actual crisis easily;
- Customer manager, authorizer, guard and other related staff carry a pager to receive calling information and then know which counter and teller is calling for assistance or alarm. Financial planner, teller, guard and other related staff carry a pager to receive calling information and then realize which financial planner and customer is calling for assistance or alarm;
- The pager has many kinds of tip ways like vibration and music and has calling history;
- UNIFY wireless bank calling system can divide bank counters into groups. The pager or wrist server carried by customer manager only shows the service call within group and will not be interfered by other service call outside groups; that is every teller can call corresponding authorizer and customer manager without interference;
- If there are some tellers calling at the same time, the calling information will be stored in the pager or wrist server without omission;
- The pager or wrist pager will display calling information from multiply tellers in accordance with time sequence, which is convenient for customer manager to provide services in sequence.
- After receiving calling information from the teller, the customer manager should press confirm or cancel button once in position, achieving "one-to-one calling" timing and establishing service response standard;
- Management of the bank may inquiry, calculate, analyze service by calling supervision and management system and quantitative manage the customer managers.
In real operation, wireless bank calling system has two major kinds of usage mode: 1. service call between customer and teller/financial planner in the VIP room; 2. assistance call between teller and insiders (customer manager, authorizer, and guard), such as call for authorization, call the police, etc. Generally, bank calling system includes pager server, calling button with 3 keys and pager. Small banks can also choose desktop server, hall server or wrist server. The specific usage is as follows:
Case Study of Wireless Bank Calling System
Customer Information:
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Bank of China's private bank give service to the VIP customer that provide them with private, exclusive, creative and high quality service, according to the operation mode of first-class international private bank.
Customer Requirement:
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The Wireless Bank Calling System can help manger office, work team office and meeting room send absolute right calling signal to call inter-bank staffs.
Products List:
Wireless Calling Server
Wireless Calling Buttons
Wireless Calling Relevant Products
UNIFY Wireless Bank Calling System Configuration:
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The UNIFY JX5003 3 Keys Bank Calling Button can be placed on the table of customer's seat, different buttons can set to different functions such as "service", "financial management", UNIFY JX1004 Bank Paging Server can be fixed in open space where easy to receive signal; bank staffs take along the UNIFY JX6001 Bank Pager to receive calling signal; the UNIFY JX 7001 Bank Dispatch Controller use to assign bank internal staff anytime.
Customer Feedback:
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Customers are satisfied with the UNIFY Wireless Bank Calling System and decide to recommend it to head office of Bank of China after one month's probation. The UNIFY Wireless Bank Calling System is especially fit for large enterprise and service place, for its excellent ability of signal receiving and sending. The coverage area of signal can reach 2 kilometer.
Value:
- Safety and efficiency are important to bank service. UNIFY Wireless Bank Calling System wins wide recognition of most of banks with its excellent characteristics of wireless frequency technology.
- Improve the service of bank to keep meeting the growing needs for efficiency and quality.
- Raise the capacity to handle emergencies.
Featured Wireless Calling System Suitable for Bank
Desktop Calling System - JX1001 (Desktop server + 3 keys calling button + sos button)
Desktop Calling System - JX1001
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This package is suitable for small banks. The wireless calling button with 3 keys can be fixed on the table of every teller, and LED desktop server shall be fixed on the service area. In need of help teller presses corresponding button ("authorization", "assistance" and "cancel" button), and related staff can know which counter and teller is calling according to the desktop server LED display so that to provide better service. "SOS" button is installed concealed under every seat of the tellers so that the teller can deal with a potential or actual crisis easily....
Hanging Calling System - JX1002 (hanging server + 3 keys calling button + sos button)
Hanging Calling System - JX1002
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This package is suitable for small banks. The wireless calling button with 3 keys can be fixed on the table of every teller, and LED hall server shall be fixed on the service area. In need of help teller presses corresponding button ("authorization", "assistance" and "cancel" button), and related staff can know which counter and teller is calling according to the hall server LED display so that to provide better service. "SOS" button is installed concealed under every seat of the tellers so that the teller can deal with a potential or actual crisis easily ....
Wireless Paging System - JX1004 (Paging server + pager + dispatch controller + 3 keys button + sos buttons + any kind additonal servers)
Wireless Paging System - JX1004
This package is suitable for large banks. If need service management, you can also choose service supervision and management system. The wireless calling button with 3 keys can be fixed on the table of every teller. Every customer manager, authorizer, financial planner and guard carries a pager. The teller or customer presses corresponding button ("authorization", "assistance", "financial planner" and "guard" button), the responsive service people can know which person is calling according to the pager screen so that to provide better service. "SOS" button is installed concealed under every seat of the tellers so that the teller can deal with a potential or actual crisis easily. And at the same time you can choose any kind of other servers in order to achieve supplementary.
Wrist Calling System - JX1005B (Wrist server + any kind buttons)
Wrist Calling System - JX1005B
- This package is suitable for small and medium banks. The wireless calling button with 3 keys can be fixed on the table of every teller.
- Related customer manager, authorizer and guard are equipped with a wrist server and realize separate management by registration. For example, customer manager A can be set to take charge of number 1-5 tables. The teller presses corresponding button ("authorization", "assistance" and "guard" button), the responsive service people can know which counter and teller is calling according to the wrist server LED display so that to provide better service. "SOS" button is installed concealed under every seat of the tellers so that the teller can deal with a potential or actual crisis easily;
Need solutions for other industries?
Our wireless calling systems and solutions have been successfully used in dozens of industries, it can help you improve service, improve efficiency, reduce labor intensity, reduce the employee, reduce operating costs, monitor employee service speeds.To find product, solution, typical cases and related information about your industry, please click the following icon.
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Start to build your Wireless Calling System ...
Ready to build your wireless calling system? Only with below 4 simple steps, you can build a wireless calling system!- Step 1 - Select your calling server
- Step 2 - Select your calling buttons
- Step 3 - Customize label of calling buttons (optional)
- Step 4 - Select your additional calling products (optional)
Wireless Calling System will improve your service and productivity obviously.
Start to Improve Service Quality and Get More Returned Customers right now?
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All your investment will be Returned Only in 3 Months! (Proven by lots of our customers already)
Do NOT wait to waste your Time and Menoy any more!
The earlier you use it, the earlier to harvest the benefits!
